Frequently Asked Questions

Builder

I just made a mistake in the Builder, can I go back a step?

I just lost work in the Builder because of accidental closure/crash/etc. How do I get it back?

How can I select multiple objects at once?

How do I customize my keyboard controls in the Builder?

Is there any way to Play the Viewer in the Builder without having to always press the Play button?

I changed a setting and now all of my objects are moved and scaled a lot/little. How can I change this?

Can I change the units or measurement system in the Builder?

I am seeing a lot of flickering on some objects. How can I stop that?

Is it possible to copy an object or group across scenes/experiences?

Can I hide an object at the beginning of a scene?

Pressing Esc to close the Viewer in the WebGL Builder exits fullscreen instead. Can I prevent this?

Why doesn't Hit Target work on some objects?

How do I reach an object in a spawner, in a group held by the Player?

My Scene editor window is very small in the Builder; is there any way to make it larger?

Does Blocksmith experiences look the same on mobile VR and desktop VR?

How long does it take to build a Blocksmith experience? For example, the interactive safety training?

Cats or dogs?

Viewer

Do I need a VR device to view a Blocksmith experience?

Are you going to support WebVR?