Frequently Asked Questions
Builder
| I just made a mistake in the Builder, can I go back a step? | 
| I just lost work in the Builder because of accidental closure/crash/etc. How do I get it back? | 
| How can I select multiple objects at once? | 
| How do I customize my keyboard controls in the Builder? | 
| Is there any way to Play the Viewer in the Builder without having to always press the Play button? | 
| I changed a setting and now all of my objects are moved and scaled a lot/little. How can I change this? | 
| Can I change the units or measurement system in the Builder? | 
| I am seeing a lot of flickering on some objects. How can I stop that? | 
| Is it possible to copy an object or group across scenes/experiences? | 
| Can I hide an object at the beginning of a scene? | 
| Pressing Esc to close the Viewer in the WebGL Builder exits fullscreen instead. Can I prevent this? | 
| Why doesn't Hit Target work on some objects? | 
| How do I reach an object in a spawner, in a group held by the Player? | 
| My Scene editor window is very small in the Builder; is there any way to make it larger? | 
| Does Blocksmith experiences look the same on mobile VR and desktop VR? | 
| How long does it take to build a Blocksmith experience? For example, the interactive safety training? | 
| Cats or dogs? | 
Viewer
| How do I open the menu in the Cardboard Viewer? | 
| Do I need a VR device to view a Blocksmith experience? | 
| Are you going to support WebVR? |