Frequently Asked Questions

I just made a mistake in the Builder, can I go back a step?

I just lost work in the Builder because of accidental closure/crash/etc. How do I get it back?

How can I select multiple objects at once?

How do I customize my keyboard controls in the Builder?

Google Poly objects need to load when I add them to the Builder. What’s going on there and why are they different from Shared Blocksmith models?

Is there any way to Play the Viewer in the Builder without having to always press the Play button?

I changed a setting and now all of my objects are moved and scaled a lot/little. How can I change this?

Can I change the units or measurement system in the Builder?

I am seeing a lot of flickering on some objects. How can I stop that?

Is it possible to copy an object or group across scenes/experiences?

Can I hide a object at the beginning of a scene?

Pressing Esc to close the Viewer in the WebGL Builder exits fullscreen instead. Can I prevent this?

Why doesn't Hit Target work on some objects?

How do I reach an object in a spawner, in a group held by the Player?

My Scene editor window is very small in the Builder; is there any way to make it larger?

Do BlocksmithXR experiences look the same on mobile VR and desktop VR?

How long does it take to build a BlocksmithXR experience? For example, the interactive safety training?

Cats or dogs?

How do I open the menu in the Cardboard Viewer?

Do I need a VR device to view a BlocksmithXR experience?

Are you going to support WebVR?