Failed to Connect to Multiplayer
The error message "Can’t connect to multiplayer server." is shown when the app starts to establish an internet connection to the multiplayer game server we are using but fails.
Possible reasons:
-
no internet connection
-
firewall blocks addresses we are using:
ns.exitgames.com, ns.exitgamescloud.com -
firewall blocks connection to ports we are using:
UDP Ports 5055-5058 for apps
TCP Ports 19090-19093 for WebGL clients
https://doc.photonengine.com/fusion/current/connection-and-authentication/tcp-and-udp-port-numbers -
the multiplayer gameserver is down (look at US servers):
https://www.photonengine.com/status
Please verify your internet access and your firewall settings and retry to connect to a multiplayer game.